Course Fundamentals and Student Support
Each ed2go instructor-led course is six weeks long with a built-in, ten-day grace period (automated extension) at the end. A new session starts every month, so you can enroll anytime.
How does it work?
All instructor-led courses run for six weeks, with an available 10-day extension period at the end, and most take an average of 24 hours to complete. One lesson is released every Wednesday and Friday for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive Discussion Area that accompanies each lesson will automatically close two weeks after the lesson is released. Thus, we strongly recommend that you complete each lesson within two weeks of its release.
Your lessons will include text-based practical instruction, illustrated examples, audio files if needed, and supplemental material that your instructor thinks you'll find helpful or interesting.
Assignments, Quizzes and Final Exam
Your lessons will also be accompanied by an assignment that will help you gain practical first-hand experience with the new skills taught in the course. These assignments will be optional and self-evaluating. However, some course topics will require feedback from your instructor, which will be provided within the Discussion Area of the classroom.
Each time you complete a lesson, you will also be asked to take a brief multiple-choice quiz. The interactive multiple-choice quizzes are designed to test your comprehension of the course material. When you complete a quiz, you will receive an instant analysis of your work.
The six-week, 12-lesson format used in instructor-led courses gives you an optimal amount of time to read, reflect upon, and apply the material you will find in each lesson. We've found that the pace we use leads to the highest possible levels of completion and student satisfaction. In addition, this classroom is built around a set of 12 interactive Discussion Areas that permit students to ask and answer questions related to the 12 lessons that make up the course. The interactions in the Discussion Area are richer and more rewarding when all students are progressing through the course at the same pace, as in an on-campus course.
Instructor-led courses conclude with a final exam, which tests your comprehension of the material covered in the class. You must complete the final exam within two weeks of the release of Lesson 12. Although the final exam answers can be submitted multiple times, only the first submission counts. Your performance on the final exam is the only factor we will consider when determining your eligibility for a certificate of completion.
Instructor-led course classrooms close after the end date of the course, and you will not be able to enter the classroom again after it closes. Printer-friendly versions of each lesson are available to you so you can keep copies of lesson text, assignments, supplementary material, and FAQs for future reference.
Discussion Areas
In addition, this classroom is built around a set of 12 interactive Discussion Areas that permit students to ask and answer questions related to the 12 lessons that make up the course. The interactions in the Discussion Area are richer and more rewarding when all students are progressing through the course at the same pace, as in an on-campus course.
NOTE: Although most courses are 24 hours of instruction, there are a few which are not. Please refer to the catalog for further details on specific courses.
Student SupportStudents have access to our Student Support services team via the Help link at both the Online Instruction Center and within My Classroom. Questions about accessing the online classroom, changing or resetting their password, correcting their e-mail address, or any other administrative tasks can be answered by completing the Email Help Form or by emailing ed2go.support@cengage.com. Student Support is available Monday through Friday from 7am-5pm (Pacific), and via phone at 866.441.5454 option 3. Requests will be responded to within 24 business hours.
Prospective students can reach out to Student Support with any questions. They can be reached via the “Need more help” link at the bottom of the Help page or via email at ed2go.support@cengage.com.
Office of Continuing Education and Professional Studies
Continuing Education and Professional Studies
1000 Hempstead Avenue Rockville Centre, New York 11571-5002