Technology Support Services
The Help Desk is the University's central contact point for questions about the use of information technology. The Help Desk staff will answer questions directly or facilitate a resolution if second level technology support is required.
Technology Support Services is in the lower level of Kellenberg, Room 022. The Information Commons is located on the second floor of the Public Square.
- Need help? Submit a ticket here!
- Need help in a classroom or event? Submit a request here!
- Employee Password Reset: Microsoft Password Reset
- Student Account Retrieval/Password Reset: Molloy University Self-Service
- Additional useful links: Molloy University Portal
Technology Support Services Hours
|
|
Technology Support Services |
Information Commons Staff Hours |
|
Monday |
7:30 a.m. - 10:00 p.m. |
9:00 a.m. - 9:00 p.m. |
|
Tuesday |
7:30 a.m. -10:00 p.m. |
9:00 a.m. - 9:00 p.m. |
|
Wednesday |
7:30 a.m. - 10:00 p.m. |
9:00 a.m. - 9:00 p.m. |
|
Thursday |
7:30 a.m. - 10:00 p.m. |
9:00 a.m. - 9:00 p.m. |
|
Friday |
7:30 a.m. - 8:00 p.m. |
9:00 a.m. - 9:00 p.m. |
|
Saturday |
8:00 a.m. - 4:00 p.m.* |
Not Staffed |
|
Sunday |
CLOSED |
Not Staffed |
* Hours subject to change based on availability of staff
** The Information Commons is staffed during these hours. The Commons remains accessible when not staffed, subject to the hours of the Public Square building.
Technology Support Services Contacts
- Technology Support Services Contact
- Main Number: 516.323.4800
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David Friedrich - Manager, Technology Support Services - 516.323.4803
- Information Commons Contact
- Main Number: 516.323.4817
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Stephen Lewis - Manager, Academic Computing Services - 516.323.4813